SERVICES
Track Order
Shipping
Processing Time:
All orders are processed within 3-5 business days. Custom or personalized orders may take additional time.
Shipping:
Enjoy free shipping on all orders across India, with no minimum purchase required.
Delivery Time:
Standard delivery typically takes 3-7 business days, depending on your location. Please note that rural areas may experience longer delivery times.
Shipping Partners:
We partner with reliable courier services to ensure your jewelry arrives safely and on time.
Tracking:
You’ll receive a tracking number via email once your order is dispatched, allowing you to monitor its journey.
Packaging:
All items are packaged securely in a protective gift box, making them perfect for gifting.
Delivery Issues:
If there are any issues with your delivery, please contact us within 7 days so we can assist you promptly.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns Policy page.
Customer Support:
Our customer support team is here to help! Contact us at amrasilver@gmail.com for any shipping-related inquiries.
Return & Exchange
AMRA does not accept returns or issue refunds for any reason. However, we do allow exchanges within 7 days of the delivery date. If you are dissatisfied with your item for any reason, we will allow you to exchange your item one time for an item of equal or greater value. Please note that jewelry items can only be exchanged for other jewelry items.
To initiate an exchange, please contact us by email at amrasilver@gmail.com. We will provide you with detailed instructions on how to complete your exchange.
Polish & Repair
We do offer reapirs and re-polishing but you’ll need to cover delivery charges to send the product to us.